Glaze Eatery

Shipping

Shipping Information

Thank you for visiting and shopping at Glaze Eatery. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order are as follow:

Semenanjung RM8

Sabah/Sarawak RM18

Delivery delays can occasionally occur.

Shipment

Glaze Eatery ships to addresses within Malaysia addresses.

Same Day Delivery

If you need your cookie fast, we can arrange for same day delivery through Bungkusit. Please contact us through WhatsApp 0199686162 for us to do arrangement. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Glaze Eatery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Glaze Eatery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the Malaysia

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